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Quality Service & Support Australia-Wide

At Hitachi Power Tools Australia, we pride ourselves on the warranty and service we provide to our customers. We guarantee to provide you with quality service and support anywhere in Australia.

We have an extensive network of warranty and service agents around Australia, and an in-house warranty and service department in Sydney with over 30 years experience in repairing power tools.

With support from our Head Office, our agents are able to rectify any problems with the least amount of production down time possible.

We are continually adding to our list of agents. Please use the Find an Agent section on our website to locate you closest agent.

Hitachi's Guarantee

The primary concern of our parent company, Hitachi Koki, is the safety, convenience and satisfaction of the customer. To this end, each Hitachi Power Tool is guaranteed against any defects in workmanship and materials.

Defects in workmanship and materials - Not attributable to normal wear, overloading, abusive treatment, unauthorised modification or careless handling - will be repaired without charge by any authorised Hitachi Dealer within the Warranty period.

This applies to all tools purchased from authorised Hitachi Dealers and Agents within Australia, but does not apply to purchases made from an unauthorised dealer or from outside Australia.